How do I skip a shipment?Updated 2 years ago

First, you will want to login to your account. Scroll down to the bottom of the page to select the option to manage your subscription. 

Next, you will want to select the "Upcoming orders" tab from the top menu bar. On your next upcoming order, select "Skip". Then on the popup, to confirm you want to skip this subscription order select "Skip this order". 

(Please note that any changes to your subscription must be finalized at least 24 hours prior to a new order shipping. Orders that are already in process cannot be skipped or changed). 

If you run into any issues or have any further questions, please reach out to our support team at [email protected]. Our support team is available to help M-F, 9 am - 5 pm CST.